Contact Us

Have a question about a booking, your account, or something else? We're here to help.

Support

For account issues, booking questions, or general support, email us and we'll get back to you as soon as we can — typically within 1–2 business days.

ReloNow Support

Email: contact@relonow.app

Reporting an Issue with a Move or Mover

If something went wrong with a booking — a Mover didn't show up, an item was damaged, or you have a dispute with a Customer or Mover — please email us with your booking details (date, city, and the name of the Mover or Customer involved) so we can look into it. Since ReloNow is a platform that connects Customers and Movers rather than a moving company itself, we can't resolve payment disputes directly, but we take reports of unsafe or fraudulent behavior seriously and may suspend accounts that violate our Terms of Service.

Are You a Mover or Junk Removal Company?

If you're interested in joining ReloNow to fill your empty truck time, you can sign up directly in the app, or email us with questions about how it works before getting started.

Press & Business Inquiries

For press, partnerships, or other business inquiries, reach out to contact@relonow.app with the details of your inquiry.